Lesson: Formal and Informal Emails

During this lesson, you will learn about the parts of an email and the vocabulary necessary to write formal and informal emails.

Before we start, let’s discuss with our classmates our preferences related to formal emails and informal emails.

Discussion questions about Email

  1. How many personal emails accounts do you have?
  2. What email services do you use?
  3. What’s your favorite email service?
  4. What’s your preferred email address?
  5. How often do you check emails?
  6. How often do you send emails?
  7. Do you have a professional email address?
  8. How do you deal with spam messages?

Parts of an Email


Before we get started, let’s learn about the parts of an email.

  1. Sender’s Information:
    • Name and Email address
  2. Recipient’s Information:
    • Name and Email address
  3. Subject Line:
    • A concise and informative line summarizing the email content.
  4. Greeting:
    • Greeting to address the recipient.
  5. Body:
    • Main content of the email
  6. Closing:
    • Polite closing remarks, such as “Sincerely,” “Best regards,” etc.
  7. Signature:
    • Additional contact details, job title, or other relevant information about the sender.
  8. Attachments:
    • Files or documents attached to the email, if any.

Reasons to Write Emails and Subject Lines

There are many reasons why we write emails and we are going to learn a little about nine of them

Request for helpPersonal Invitation
Expressing GratitudeProject Coordination
Sharing updatesJob Application
Offer HelpSharing Files


Match the reasons to write emails with its corresponding subject line

Greetings and Closing Remarks


Open the boxes, read the text and determine if it is a greeting or closing remark. Additionally indicate if the greeting or closing remark is informal

Job Offer by Email


Read the email and then answer the true or false exercise

Dear Carlos

My name is Joshua and I work for Tech Genius.

Tech Genius is a small company located in Guanacaste.

Currently we are looking for a website designer who can handle simple and complex tasks with CSS.

I think that you probably know a candidate who can meet our expectations and willing to work three days at our office in Liberia and two days from home

The salary will be $1200 per month

If you happen to know someone who might be a good fit for position, please send us the link of her/his LinkedIn profile

He or she can check our LinkedIn company profile and apply for the position online

Best Regards

Joshua Jones

Senior Developer

Main Task


Write an email in which you respond to the following email

From: Manuel Campos <Derek@ulacit.com>

To: Universitystudent@utn.com

Subject: Learning more about you

Hello There

My name is Derek and I study information technology (IT) in ULACIT, but I would like to study at the UTN

I would like to ask you some questions

  1. Where is the university located in Guanacaste?
  2. How many classes do you usually take per quarter?
  3. How long does each class last?
  4. How many days do you attend university?
  5. How much does each class cost?
  6. Does the university have computer labs? if so, How many?
  7. What programming languages have you studied in classes?
  8. Can you tell me something about the university facilities?

Take Care



Take some time to ask these questions to your classmates

Post – Task


Write 4 recommendations when writing formal and informal emails.

Use structures such as:

  • You can …
  • You should…
  • You have to…
  • You must…

For example:

  • You should use formal expressions if you are writing a formal email.
Manuel Campos, English Professor

Manuel Campos

I am José Manuel and I am an English Teacher in Costa Rica who loves English. I have been teaching English for more than 8 years and I like sharing what I know with others